Pump Replacement Tube
Several people have asked to replace the pump tube in their Pump Pen because the pump tube wore down, frayed, or got crusty. Whatever the reason - you can order replacement tubes for free - just pay the postage.
You should be aware that there is a ring that secures the pump tube inside the pen. Try to retain your ring when you remove the old tube. We don't yet have replacements for this part. We designed the pump tube so you don't really need the retaining ring, but it's a good thing to have. You can replace the tube, not use the ring, and still get good performance from the pump. We designed the mouth of the ink cartridge to press up against the tube and hold it securely in place.
Note: When we produce enough rings to sell them separately. we will charge a fee for them. In the meantime you can try a short section of drinking straw to hold the tube in place.
We suggest you order this product along with other items so you don't have to pay shipping for such a small part. This is especially true for customers outside the US where shipping costs more.
Why choose Ackerman Pens?
- Only the highest quality materials
- Thousands of customers served
- 26 years in business
- Top notch support
- Ship anywhere in the world
We offer a 14 day money back guarantee for no reason and a 1 year warranty on all of our pens if the pen breaks.
Share details about your shipping policies, item returns, or customer service.
Click HERE to visit our Contact Page. You can also start a chat with us via the Chat Icon in the bottom right hand corner of your screen. If want to carry on a conversation, ask us to set up a meeting using meet@ackermanpens.com
Most of our orders ship from the NE coast of the US, which puts us a day away from half the population in the US. That location also speeds up shipping to Europe. Orders in Asia are going to take a little more time.
We offer a free 14 day money back return policy on all orders no questions asked. The customer pays the cost for return shipping. You can cancel an order if we haven't yet shipped the order.
